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Payment & Delivery



AT SWAN THE LABEL, we understand how important it is to get your shopping to you! We make your order our priority and would like to get it to your hands in the shortest time possible. As such, please indicate your preferred shipping address and contact details clearly and completely at the check-out page to facilitate your order’s delivery attempt.



All payment is to be made with paypal or credit cards



Local normal postage - 1 to 2 working days depending on Singpost

Standard tracked parcel delivery- 2 to 3 working days depending on Singpost

Registered airmail - kindly refer to Singpost for different zone rates and estimated delivery time




  • Please note that SWAN THE LABEL will not be liable for lost normal mails in the process of delivery by Singpost. We encourage our buyers to opt for standard courier delivery to be safe. 
  • To request for tracking number, please email at
  • In the case that the customer had the address wrongly provided,  SWAN THE LABEL will not be liable for the cost of re-delivery. No refunds will be given in the event that the package was returned to us due to incorrect address provided by buyer / customer.